Particle Counting Service Plans
Particle Counting Service Plans
Maximize uptime every time with reliable performance you can count on
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| WARRANTY PERIOD | POST-WARRANTY PERIOD | ||||||||
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| Warranty | Start-Up Care | On-Site Calibration Services | On-Site Protective Care
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On-Site Comprehensive Care | Bench Calibration Services5 | Bench Protective Care5 | Bench Comprehensive Care5 | ||
| Labor and Travel for Repair |
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20% Off |
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20% Off |
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| Certified Parts for Repair |
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20% Off |
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20% Off |
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| Annual Calibration |
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| Second Annual Calibration |
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| Priority Onsite Response Time1 |
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| Remote Technical Support |
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| Software & Engineering Updates2 |
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20% Off |
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20% Off |
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| Annual Operator Readiness Training3 |
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| Full ISO-21501-4 Calibration Service |
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| Installation Qualification |
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| Operational Qualification |
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| Accidental Damage Coverage4 | 50% off | 50% off | 50% off | ||||||
| Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | |||
included
optional at additional charge
- Contact your local service representative for response times.
- Includes modification types 1 & 2. Reliability updates include hardware, software and instrument modifications to recommended levels.
- Training performed at your facility by a Beckman Coulter field service engineer.
- Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
- Services performed at certified Beckman Coulter Service Center. Cost for instrument return following calibration included in service fee.
BeckmanConnect Remote Service
BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.
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Qualification Services
To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.
- Qualified installation services
- Requalification services
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Rotor Repair
Our Rotor Repair Coverage offers comprehensive protection for high-performance and ultracentrifuge rotors, covering both routine and accidental damage within the recommended rotor lifespan.
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We’re Here to Help
Keeping your research moving forward is our top priority. Reach out anytime to schedule service or ask a question.
Have a question or need to schedule service? Call us today at 800-369-0333.
Need technical support? We're just a message away.
Ready to renew or request a service plan? Let’s talk.
