Centrifuge Service Plans
Choose the plan that's right for you
| WARRANTY PERIOD | POST-WARRANTY PERIOD - ONSITE | CONTRACT ATTACHMENT | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Plan Benefits | Welcome Package | Start-Up Care | Warranty | Comprehensive | Protective
|
Extended Care | Prevention Plus | Rotor Repair Coverage | ||
| Certified Parts | 20% off | |||||||||
| Labor & Travel Expenses | 20% off | |||||||||
| BeckmanConnect Remote Connectivity1 | ||||||||||
| Remote Technical Support | ||||||||||
| Software & Engineering Updates2 | 20% off | |||||||||
| Annual Basic Operator Training3 | 20% off | |||||||||
| Priority Response Time4 | ||||||||||
| Annual Preventive Maintenance | ||||||||||
| One-Time Relocation | ||||||||||
| MyBeckman Learning eLearning Subscriptions5 | ||||||||||
| Installation | ||||||||||
| Rotor Service Coverage | ||||||||||
| Accidental Damage Occurance6 | 50% off | 50% off | 50% off | |||||||
| IQ/OQ Services | ||||||||||
Included
Available for purchase
- Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.
- Reliability updates include hardware, software and instrument modifications to recommended levels.
- Basic operator training performed at your facility by a Beckman Coulter field service engineer.
- Contact your local service representative for response times.
- Includes access to the MyBeckman Learning platform and the option to enroll in all free eLearning courses as well as the option to purchase instructor-led courses for the duration of your service plan. Contact your Beckman Coulter sales or service representative for eligible instruments.
- Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50%.
Working in academia? Let's talk about our AcademiCare service plan.
Qualification Services
Our certified service engineers deliver Installation and Operational Qualification (IQ/OQ) to help meet regulatory requirements. IQ confirms proper delivery, installation, and configuration, while OQ verifies that each system component performs reliably within specified operating ranges.
Learn MoreRotor Repair
Our Rotor Repair Coverage offers comprehensive protection for high-performance and ultracentrifuge rotors, covering both routine and accidental damage within the recommended rotor lifespan.
Learn More
We’re Here to Help
Keeping your research moving forward is our top priority. Reach out anytime to schedule service or ask a question.
Have a question or need to schedule service? Call us today at 800-369-0333.
Need technical support? We're just a message away.
Ready to renew or request a service plan? Let’s talk.
