Automated Liquid Handling Service Plans

Service plans to meet your lab's unique needs

Choose the plan that's right for you

	WARRANTY PERIOD		POST-WARRANTY PERIOD
	Warranty	Start-Up Care	Prevention Plus	Protective	Comprehensive
Certified Parts & Labor			20% Off
Travel Expenses			20% Off
Annual Preventive Maintenance
Priority Onsite Response Time¹
Remote Technical Support
Software & Engineering Updates²			20% Off
Annual Basic Operator Training³			20% Off
Accidental Damage Occurrence⁴		50% off			50% off
BeckmanConnect Remote Connectivity⁵
IQ/OQ Services
MyBeckman Learning eLearning Subscription⁶
		Choose this plan	Choose this plan	Choose this plan	Choose this plan

Included

Available for purchase

Contact your local service representative for response times.
Reliability updates include hardware, software and instrument modifications to recommended levels.
Basic operator training performed at your facility by a Beckman Coulter field service engineer.
Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50%.
Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.
Includes access to the MyBeckman Learning platform and the option to enroll in all free eLearning courses as well as the option to purchase instructor-led courses for the duration of your service plan.

BeckmanConnect Remote Service

BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.

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Qualification Services

To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.