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Expect Outstanding Service Every Time

Our comprehensive services and highly trained experts can help you keep your equipment and lab running at peak performance. From flexible service plans to remote solutions and more, you can count on Beckman Coulter Life Sciences to be there when you need us.

Contact Support

Nearly 600

field service experts worldwide

Over 70%

of all service calls resolved remotely

Augmented Reality

for enhanced real-time support

80%

Customer Satisfaction Rate

Service Plans

Get the peace of mind you deserve. Our comprehensive service plans help minimize downtime and keep your instrument performing at peak efficiency.

Connectivity

Maximize uptime and minimize wait time. With BeckmanConnect, we can securely monitor, diagnose and fix issues remotely in real-time.

Instrument Optimization

From preventive maintenance to operator training to installation certification to software updates—whatever it is you need to protect your instrument’s peak performance.

Repairs

If your instrument ever needs to be repaired, look no further than our factory-trained field engineers.

Technical Support

If you ever run into an issue with your instrument, rest assured, our certified support specialists are on standby, ready to diagnose, troubleshoot and resolve.

Qualification & Calibration

Our qualification and calibration services are here to help you maintain compliance and ensure that your instrument is properly installed and functioning.

Watch how we can support you!

When you need onsite repair, calibration or validation services, trust our factory-trained field engineers for the highest quality and most efficient service.

We’re Here to Help

Keeping your research moving forward is our top priority. Reach out anytime to schedule service or ask a question.

Have a question or need to schedule service? Call us today at 800-369-0333.

Technical Support

Need technical support? We're just a message away.

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Ready to renew or request a service plan? Let’s talk.

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Beckman Coulter Life Sciences

NOT ALL PRODUCTS ARE AVAILABLE IN ALL COUNTRIES. PRODUCT AVAILABILITY AND REGULATORY STATUS DEPENDS ON COUNTRY REGISTRATION PER APPLICABLE REGULATIONS The listed regulatory status for products correspond to one of the below: IVD: In Vitro Diagnostic Products. These products are labeled "For In Vitro Diagnostic Use." ASR: Analyte Specific Reagents. These reagents are labeled "Analyte Specific Reagent. Analytical and performance characteristics are not established." CE-IVD, CE: Products intended for in vitro diagnostic use and conforming to the In Vitro Diagnostic Regulation (IVDR) (EU) 2017/746. (Note: Devices may be CE marked to other directives.) RUO: Research Use Only. These products are labeled "For Research Use Only. Not for use in diagnostic procedures." LUO: Laboratory Use Only. These products are labeled "For Laboratory Use Only." No Regulatory Status: Non-Medical Device or non-regulated articles. Not for use in diagnostic or therapeutic procedures.